This is a great TED talk published about inspiring leadership. Why is it that organisations do what they do? And why is that some perform better than others, are more attractive to customers or deliver the “emotion” that someone is after? It’s not by accident. It’s thought through! It is not a coincidence that one company inspires you to take action, and another doesn’t.
Henriette Draaijer
This study done by CareerOne and Kelly Services clearly shows the need for attention from Australian organisations into their people’s performance levels. I find this report interesting because it is one of the few researches done within the Australian Market . There is room for quality performance work, such as provided by CBI Executive Performance!http://news.mktg.net.au/microsite/c1/PeoplePerformance/People%20Performance%20Inside%20Australia%27s%20Organisations.pdf
Henriette Draaijer
This a
rticle has some great insights into the changing dynamics in the workplace AGFC (after GFC).
Thanks again Harvard Business School for providing high quality discussion points.
Really, I think I just love anything that reminds us that the only sustainable future for business requires a learning culture.
A workforce of learners VS a workforce of workers.
The importance of reassuring communication from leaders and an inspiring future to work from is ringing in my ears.
I especially apprectiate “Mark Isaac pointed out that “Succession plans, open communication, and knowing that the company cares, create a learning environment.”
Increase your organisation's profitiablity...
It’s the perennial question of every organisation. When well-meaning and hard working managers fail to meet their KPIs, why? More importantly, what can be done about it?
Ultimately, KPI delivery is the beginning, middle and end (happy or gruesome) of the story called business. The challenges businesses face in delivering on their strategy and targets it faces is varied and rarely linear.
And KPI delivery is definitely not as simple as, “get someone with the right qualifications, tell them what to do, provide occasional feedback and wait for it to all work out”.
And don’t think solving the problem is as simple as dangling a big performance bonus, lavishing praise or severely reprimanding underperformance.
Inside every organisation, regardless of size— from small to large and private to public — there are underlying levels of behaviours and thinking styles that drive the overall performance of the organisation.
For the whole machine to operate effectively these drivers must be aligned.
Herein lies the challenge and the solution.
In any given organisation there are countless dynamics at play between individuals and the business, individuals and co-workers, and individuals and the outside world.
Just because an employee knows the “right way” to do something there’s no guarantee of satisfactory performance.
Throw into the mix a changing, dynamic market place and rapidly changing ways of doing business and suddenly there is a very complicated mix of competing factors impacting on these once simple things called KPIs.
And KPI delivery is definitely not as simple as, “get someone with the right qualifications, tell them what to do, provide occasional feedback and wait for it to all work out”.
And don’t think solving the problem is as simple as dangling a big performance bonus, lavishing praise or severely reprimanding underperformance.
Inside every organisation, regardless of size— from small to large and private to public — there are underlying levels of behaviours and thinking styles that drive the overall performance of the organisation.
For the whole machine to operate effectively these drivers must be aligned.
Herein lies the challenge and the solution.
In any given organisation there are countless dynamics at play between individuals and the business, individuals and co-workers, and individuals and the outside world.
Just because an employee knows the “right way” to do something there’s no guarantee of satisfactory performance.
Throw into the mix a changing, dynamic market place and rapidly changing ways of doing business and suddenly there is a very complicated mix of competing factors impacting on these once simple things called KPIs.
In reality, an organisation must be hungry to perform to consider overhauling the performance of their individuals. Approach must be determined by taking into account your individual business needs, your high potential people, and perhaps individuals who have performed well in the past but have not adapted well to change.
That’s why we recommend calling CBI Executive Performance to explore how the our Executive Performance service may translate into practice for your business.
We provide a free and confidential meeting with your business that will enable you to explore the possibilities for your bottom line and if our approach is appropriate for your business.
We’ll also help you to analyse your current performance, and explore what are your immediate options for maximising your results for minimal input.
Hayden was born and raised in Brisbane and recently moved to the Gold Coast. He has more than 12 years experience in the building industry – building his first home at the age of 18. Besides successfully owning and operating different businesses in building industry he has had the opportunity to work in remote communities in the Northern Territory making a difference in rural communities. In addition to contributing to these communities in regards to their building needs, he trained and developed people in the technical skills needed to continue this work. He further developed himself in leadership roles as building project manager, foreman and employer of multiple people in both the commercial and residential construction industries, renovations, new housing projects, high rise and shop fit outs as well as landscaping projects.
To complement his technical qualifications he has invested much time in the study of human behaviour during the last 3 years. Hayden wanted to put his experience in the trades industry, combined with his people and communication skills, to good use and is now a trained and qualified Business Performance Coach.
His experience as a business owner coupled with his technical training and development in business systems and strategic development has given him the tools to manage teams of people, deal with suppliers and manage job sites with teams of people with various professional backgrounds. Hayden is also familiar with implementing processes and systems into the right places and is capable of communicating on all levels within various trades industries as well as public speaking to larger groups. His experience during his work in remote communities equips him with the ability of dealing effectively and professionally with people with different (cultural) backgrounds.
Hayden is known for being able to listen and deliver on what matters to people, clients and the project at hand as well as for assisting and supporting others in powerfully dealing with their problems and concerns. He is committed and constantly in action to produce the results business owners want for themselves and their business. He gives himself fully to his clients and what matters to them and makes a valuable contribution to people’s lives and businesses.
In his last role at Vanguard Investments Australia, where he rose to become CEO, he coached and developed the leaders of sales, client relationship management and technical teams that pioneered the global firm’s strong growth in both Australia and Europe.
He was appointed a Fellow of the Association of Superannuation Funds of Australia in 2002 and is a Member of the Australian Institute of Company Directors and the Australian Institute of Management. He is a trained Executive Performance Coach and is certified in DiSC profiling.
Ian himself has received executive coaching, has seen its strengths and weaknesses, and understands the coaching needs of leaders.
Ian’s passion is combining his business experience and coaching skills to help managers and executives attain peak performance and achieve profitable growth. His rich experience gives him a level of sensitivity that enables him to match his clients needs appropriately in a variety of complex scenarios.
Danielle Atkinson is an Executive Performance Coach with CBI Coaching. Having worked for award-winning finance companies for over 13 years that are recognised for their professional, impartial, ethical and values driven service, she gathered skills and experience in financial advising, sales, staff management and high quality professional client relationships.
Danielle’s experiences in high revenue producing areas, management of staff, systems, processes, strategic thinking and outcome driven teams have set the foundation for her to extend her knowledge to her clients.
Large parts of her past roles involved innovative strategy development, leadership, and building powerful long term relationships. The ability to think creatively, a strong interest in human behaviour and constant commitment to clients achieving their results are the constant threads in Danielle’s career that she’s easily transferred to the world of performance coaching.
Danielle’s greatest success is always facilitating people to meet and exceed their short term to long term results, whether that be tangible (KPIs) or intangible (personal working satisfaction).
Total client focus, collaboration and support have Danielle be effective at supporting people in a KPI driven world.
She is a certified Executive Performance Coach, DiSC profiling certified, and certified and trained in a variety of professional development tools.
Thoroughly experienced in bridging the technical world of a KPI driven business to the dynamics of effective relationships Danielle knows how to leverage people to facilitate growth and expansion through revenue and profitable growth in a supportive environment as she understands the needs and demands placed upon results-producers.
When engaging with Danielle, you will find someone who is approachable, results-oriented, professional and attentive who likes to bring fun into her interactions.
Henriette Draaijer holds an MBA and has significant consulting experience. Originally from a European corporate background her skills have been developed in a variety of industries, ranging from government organisations to recognised multinational corporations. Her main focus is on the Professional Services Industry, Information Technology and Transport & Logistics.
She has an acute awareness of the consequences of change and the interdependencies between governance, people, technology and processes.
She is a trained Executive Performance Coach and her commitment to ongoing personal and professional development programs have resulted in her being highly effective in elevating productivity, managing performance and facilitating others to achieve results.
A Member of the Australian Institute of Management and of the Australian Computer Society, additional skills are: DiSC profile accreditation, behavioural change methods, motivational tools and a history of effectively training, developing and leading individuals and teams.
Henriette was selected and progressed through an intensive high potential management development program at the beginning of her career and thus is highly suited to work with high potential individuals. She understands their needs and the demands placed upon them.
Henriette’s passion is training and coaching people to achieve their highest possible performance level and to leave them empowered and enabled for the rest of their “working” life. She is results-focused and is known for bringing enthusiasm and power to the work place. When engaging with Henriette you are sure to work with someone who is committed to always keep your goals and your results at the forefront of the partnership.
Born and raised on the Western Darling Downs, Katrina grew up with a real appreciation for rural Australia and the unique challenges that rural business and their owners face. Having been raised in the family business, from a young age, Katrina has an instinctive understating of the fundamental principles that underpin a successful business.
Born in Melbourne and growing up in a family with strong values from a working class background, Darren draws on a wealth of experience, cultures and influences.
Around twenty years ago, Darren entered the workforce at a technical level and followed a desire to continually enhance his skills. This led to success in sales and management roles in the automotive industry with Australia’s leading company in its field. His passion for business resulted in the launch of a new site for a leading Australian Franchise System. Within two years, Darren was recognised as Queensland’s Franchisee of the Year after having demonstrated breakthrough results in sales, workforce efficiency, systems application and the management of customer relationships within the small to medium sized business sector.
Darren’s experience in managing teams of people has also seen him take on leadership roles in the construction industry. Having participated in a number of training and development programs in the area of Human Behaviour and Communication, Darren brings a dynamic and effective team management and leadership style to his clients. Darren’s coaching is grounded in the philosophy that ‘the results you produce in your business are a function of the quality of your communication with your team!’ Darren is committed to empowering his business owner clients and expanding their results with powerful and effective communication within their teams.
Possessing a passion for continual training and development, Darren brings exceptional customer service, systems and processes, and a grounded approach to his coaching. Darren is a successful business owner, husband and father who is committed to making a difference to others and impacting their lives in a way that is important to them through their business.